Facebook's Impact on Retailers - Bicycle Retailer & Industry News

FARMINGTON HILLS, MI (BRAIN)—Retailers who are actively involved in marketing their products and/or services using Facebook may have a distinct advantage over their competitors, according to the latest Morpace Omnibus study.

The study finds that not only are consumers joining Facebook fan pages that are managed by businesses, but they use Facebook as a means to offer and receive product recommendations. The study concentrates on three key areas: which consumer segments are most likely to use Facebook and how frequently; how often consumers search for or share product/company opinions or information, and which demographics are most likely to use the social media Web site.

"The results show us that Facebook is a tool for retailers to directly communicate with their target market," said Morpace retail vice president Kirsten Denyes. "Retailers can offer consumers product information and exclusive coupons and discounts to create viral product buzz among Facebook consumers."

Among the primary reasons consumers join a Facebook fan page are: "To let my friends know what products I support," (41 percent) and "To receive coupons and discount offers," (37 percent). More than 36 percent of consumers consider Facebook to be a useful tool for researching products.

Nearly 68 percent of consumers say that a "positive referral from a Facebook friend makes them more likely to buy a specific product or visit a certain retailer." The study also reveals that non-Caucasian consumers tend to be more active users of Facebook, and will more likely join retailer fan pages. One-half (50 percent) of Hispanics, 46 percent of Asians, and 44 percent of African Americans consider Facebook to be a useful tool for researching new products. Only 31 percent of Caucasians agreed.

A total of 1,000 respondents were surveyed March 10-17 as part of the March 2010 online panel.

via bicycleretailer.com

As a 15 year veteran of the bicycle industry, it's always interesting to me when external studies are applied to the bike industry—which very often does not follow traditional marketing metrics.

This, however, is good data for all small businesses, not just those in the bicycle industry. It's tough to ignore when 68 percent of consumers say that they were positively influenced toward a purchase because of a relationship on Facebook; or that 36 percent consider Facebook to be a useful tool for researching products.

I know that making decisions on marketing and social media probably aren't high on your agenda as a small business. That's where we come in. If you're ready to start looking at business outreach from a holistic standpoint but don't know where to begin, please give us a call. We can do it more quickly and cost-effectively than you'd probably think.

Thanks for reading.

—Jason@Ideavise - (831) 887.0111

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Ideavise Press Release

Long Time Cycling Industry Professionals
Launch Professional Services Firm
Focused on the Needs of Small Businesses

November 10, 2009, Colorado Springs, CO — Industry professionals Jason Lombard and Brian DeLong are proud to announce Ideavise, a professional services firm. Their new venture is focused on bringing cost effective design, marketing, brand positioning and technology solutions to the small business market.

Capitalizing on their in-depth knowledge of the bicycle and outdoor industries, the Ideavise team offers stand-alone services such as; print and electronic design, broad-based marketing, brand identity consulting, as well as integrated business technology solutions. Ideavise also specializes in mobile web app development, website design, ecommerce implementations, email marketing and more.

Ideavise clients also enjoy the benefit of communicating through a single point of contact— even across projects that would normally involve several different companies. “One of the ways that we add value for our clients, is by saving them time and money through streamlined communication,” says DeLong, Ideavise Partner and Project Director. “Instead of trying to manage a vendor for design work, a vendor for marketing and a vendor for website implementations, we’ve established a company with the resources to accomplish each of these tasks. This saves our clients time and energy, and allows them to focus on running their business.”

In an ongoing effort to improve the level of service that their customers receive, Ideavise recently hired key positions to increase the depth and bandwidth of the team. Lending her unparalleled interpersonal skills as well as an extensive Mar/Comm background, Jackie Petro has joined Ideavise in a Marketing and Public Relations capacity, and Del Kahre brings his extensive programming expertise spanning multiple platforms, languages and operating systems.

Now entering its second year, Ideavise is proud of the strong relationships that they’ve built with top-tier industry companies, as well as their commitment to giving back through work with several industry associated non-profit agencies. “We’ve been excited and highly motivated by the response that we’ve received,” says Jason Lombard, Ideavise Partner and Creative Director. “It’s incredibly rewarding to have the opportunity to work with such an exceptional group of clients and more importantly, be able to build long term relationships—which is always important with brand strategy and technology.”

About the Company

Drawing on over 20 years of collective experience at cutting-edge companies, Jason Lombard and Brian DeLong noticed a void in the market. During their tenure at brands like Santa Cruz Bicycles, Light & Motion, Carmichael Training Systems and Fox Racing it became obvious that large-scale agencies existed to satisfy the needs of sizable companies, while smaller companies went largely unserved. Additionally, they noted that this void spanned multiple channels including that of the retailer, the distributor and the manufacturer. In response to this need, Ideavise was born in 2008 as a full-service identity agency specializing in design, marketing, brand positioning and technology solutions. With offices in Colorado and California, the Ideavise team works with clients all over the United States.

Ideavise can be contacted at (719) 355-3579 or via their website at http://www.ideavise.com.

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